Shipping Methods
About Shipping
We offer worldwide shipping. For most non-remote areas, orders over $100 qualify for free shipping. A flat shipping fee of $6.99 applies to orders under $100.
NOTE
1) Please refer to the order checkout page for the final shipping fee.
2) Remote countries or regions do not participate in free shipping.
3) In most cases, we use EMS Express to ship products.
4) If you want us to ship with special shipping way, please contact us to note your order. The shipping cost incurred by the new shipping method needs to be borne by you.
Shipping Time
All orders will be processed within 3 workdays after payment settlement. In most cases, the product wil be delivered to the destination within 15days. The parcels won't be ship or deliver on weekends or holidays. If we are experiencing a large quantities of orders or the product within your order is out of stock, shipment may be delayed for several days. We will do our best to get you the product as soon as possible.
If there is any problem, please contact us by email : sale@hrbsuquan.com
Wrong Address
We recommend that you carefully check the delivery address you filled in before payment. The address cannot be modified after the product is dispatched. If you find that the address information is incorrectly filled, please contact us immediately(sale@hrbsuquan.com). If the product has not been shipped, we can change the address information for you.
Cancel An Order
Please reach out to our Customer Support team at: Sale@hrbsuquan.com you wish to cancel.
Orders are processed within 24-72 hours after placement. If you have only received your order confirmation email, we will do our best to request to cancel the order. Our goal is to shop your order to you as fast as possible. From time to time, orders may be too far along in the shipment process to cancel.
If you have already received your Shipping Confirmation email, your order is too far along to be cancelled.
Please refer to our Returns section if you wish to return your order.